Once you’ve completed your purchase, we will send you an Order Confirmation email.
Please check your junk mail or spam folders if you can’t find it.

Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Unfortunately, we are unable to cancel or amend orders once they have been placed.

To check on the status of an order, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Each one of our pieces is made to order and handmade in our workshop in Ireland by our experienced team using only noble materials. Please allow 10-14 working days for your order to be dispatched (excluding weekends) for engraved and personalised pieces may take 14-28 days.


To check on the status of an order, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, and Apple Pay/

You should be aware that if you're paying in EU currencies other than euros, you may still be charged a currency conversion fee by your card provider when you use your card in another EU country.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

All of our prices are set in Euro as we are an Irish company.

You should be aware that if you're paying in EU currencies other than euros, you may still be charged a currency conversion fee by your card provider when you use your card in another EU country.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Absolutely! Our talented team will be delighted to receive you in one of our stores.

To book an appointment, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Absolutely! Tower Jewellers gift vouchers can be purchased on our website here; and can be used on our website www.towerjewellers.com or in our store in Dublin.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Tower Jewellers gift vouchers can be purchased on our website here; and can be used on our website www.towerjewelers.com or in our store in Dublin.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Unfortunately, we do not offer returns on gift vouchers.

Absolutely! In the unlikely event that your Tower Jeweller piece experiences any issues we offer a repairs service for our pieces in our Dublin workshop. If a repair is possible, repairs will be carried out free of charge if your piece had an issue due to a manufacturing fault.

Our repairs service is also available for pieces which have been damaged for a nominal fee. As all items are individually assessed and any repairs carried out by hand.

To book an appointment call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

All pieces should be stored in a cool, dry place and cleaned carefully with a soft non-abrasive cloth to maintain shine.  Store in its pouch or box to keep protected.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Absolutely! Our talented team will be delighted to make your dream reality.

To book an appointment, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Absolutely! Our talented team will be delighted to update your heirloom.

To book an appointment, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Absolutely! We allow up to 28 days after purchase and 1 years warranty for defects in workmanship.

Please return it to our flagship store unworn and with your original receipt and we can help you select another heirloom to call yours.

Note we don’t offer exchange on earrings for health & safety reasons.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

Unfortunately, we do not offer returns as each piece is made-to-order and handmade in our own workshop. However, we offer a 28 day exchange policy and 1 years warranty for defects in workmanship.

Please send it back to us or return it to our flagship store unworn and with your original receipt and we can help you select another heirloom to call yours.

Note we don’t exchange earrings for health & safety reasons.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

All items come with our signature TJ's gift box & gift bag as well as a personalised Thank You card.

Each one of our pieces is made to order and handmade in our own workshop in Ireland by our experienced team using only the highest quality materials.

You can see the list of materials used in the description. We use 9ct Hallmarked Gold for all our pieces.

German Bullion dealers (Bedra). We use only solid 9ct Hallmarked Gold for all our pieces. 

Never! Each one of our pieces is made to order and handmade in our own workshop in Ireland by our talented team using only noble materials.

You can see the list of materials used in the description. We use 9ct Hallmarked Gold for all our pieces.

For more information, call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM

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Absolutely! We take pride in making sure all our Diamonds are certified and ethically resourced.

You can see our Ring Sizing Guide here and our Printable Ring Sizer Tool here.

If you are buying a Tower Jewellers ring as a gift or engagement and you aren’t not sure which size to order, we recommend a size XXX, this is our most popular size.

Still not sure? All ring purchases come with 1 complimentary resize within 6 months of purchase and we offer a 28 day exchange policy so if you don't get the perfect size you can always exchange it.


To book an appointment call us on +353 (01) 457 0900 or send us an email to hello@towerjewellers.com
Customer Service Hours: Monday to Saturday from 10 AM to 4 PM