Once you’ve completed your purchase, we will send you an Order Confirmation email. Please check your junk mail or spam folders if you can’t find it. To check on the status of an order, call us on +353 (01) 457 0900 or send us an email at hello@towerjewellers.com Customer Service Hours: Monday to Saturday from 10 AM to 4 PM
> Can I change an order once it has been placed?
Unfortunately, we are unable to cancel or amend orders once they have been placed.
To check on the status of an order, call us on +353 (01) 457 0900 or send us an email at hello@towerjewellers.com Customer Service Hours: Monday to Saturday from 10 AM to 4 PM
> How long does it take to ship my order? Each one of our pieces is made to order and handmade in our workshop in Ireland by our experienced team using only noble materials. Please allow 10-14 working days for your order to be dispatched (excluding weekends) for engraved and personalised pieces may take 14-28 days.
To check on the status of an order, call us on +353 (01) 457 0900 or send us an email at hello@towerjewellers.com Customer Service Hours: Monday to Saturday from 10 AM to 4 PM
